Upper Captiva Island Florida Real Estate
Mark and Wendy Muller- Licensed Florida Real Estate Brokers
Resort Properties Internationale LLC (239)395-2214


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Resort Properties Internationale LLC Privacy Policy



Here at Resort Properties Internationale, we believe in transparency when it comes to our customers’ privacy rights. We take your privacy very seriously and do everything we can to keep your personal information safe and secure. Our Privacy Policy is written in a clear and straightforward manner so that you, our loyal customers, can easily understand what information we collect, why we collect it, and what we do with it. Where the European Union’s General Data Protection Regulation 2016/679, or GDPR, applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we hold about you. Please note that we will require you to verify your identity before responding to any requests to exercise your rights.


For to manage your privacy and email subscription settings, please CLICK HERE

(Last modified on May 24, 2018. )


What customer information do we collect?
Information you give us.
Resort Properties Internationale collects the information our customers give us when they inquire about properties for sale or rent or if they subscribe to our mailing list, which can include your name, email address, phone number, and mailing address. We also retain conversation history from our email correspondences with our customers, so we can more easily recall previous conversations and pick up where we left off in all correspondence.  At Resort Properties Internationale, we know your privacy is important to you, and we never request more information from you than is needed to help you purchase, sell, or rent a property.


Automatic information.

Our website hosting company automatically receives and stores certain types of information whenever you visit our site. Like many websites, we use pixels and tracking codes to track which property pages our customers like to browse. This helps us to better offer you the information and services you’re most interested in. Examples of some of the automatic information include internet protocol (IP) address, computer and connection information such as browser type and time zone setting, browser plug-in type and version, and operating system and platform. Resort Properties Internationale does not use cookies on our website nor do we have the ability to see or alter any cookies stored on your computer/device.


Email.

We send you emails on information you have inquired about or subscribed to (i.e. “North Captiva Island Real Estate,” “North Captiva Vacation Rentals,” “Celebration Florida Real Estate, “Windswept Vacation Home Rentals”, etc.) to ensure that you are only receiving the content you are interested in. We send informational emails, which include responses to your inquiries.  For Inquiries of Properties outside of our coverage area and Vacation rental inquiries, we utilize a third-party real estate company/broker (also a Licensed Florida Real Estate Broker) to respond to property inquiries in other areas and rental inquiries on our behalf so we can ensure you have the best possible product offerings, however, any email addresses shared with third-party real estate company/broker are managed in accordance with their Privacy Policy. If you do not want to receive these emails in the future, you can easily opt out by clicking the “Unsubscribe From This List” link at the bottom of any third-party real estate company/broker email.  


Why and how do we collect customer information?

We collect customer information to respond to your requests, including purchases, customer service emails and phone calls to provide you information for a better customer experience. We collect customer information from our online webforms (Email sign-up buttons and Constant Contact email subscription management)


How do we use customer information?

We use data collected from our customers to send periodic informational emails before and after purchases.
We also occasionally use customers’ mailing addresses to send promotional mailers and newsletters. If you do not wish to receive mail, you can opt out of our mailing list by updating your Constant Contact subscription, emailing us, or calling us directly.


Do we share customer information?

We do not share our customers’ personal information with companies, organizations or individuals outside of our own marketing unless we refer your inquiry to a third-party real estate company/broker for a rental inquiry or property located outside of our coverage area.
For legal reasons. We will only share your contact information with companies, organizations or individuals outside of Resort Properties Internationale LLC if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of Resort Properties Internationale LLC, our users or the public as required or permitted by law.


What rights do customers have regarding their information?

At any time, you can choose to have any of the personal information you have provided us in the past deleted without needing a specific reason. This is known as the “right to be forgotten” and to do so, please contact us at homes@northcaptiva.net. We will remove your email address and contact info from the Constant Contact subscription system. We cannot purge your prior email correspondences with us for Florida Real Estate Law Compliance reasons.
You also have the right to know what personal information we have stored and how it is processed and to receive a copy of your data in a structured, machine-readable format. You have the right to rectify this information if it is inaccurate or incomplete, as well as the right to block or suppress the processing of your personal data. You have the right to retain and reuse your personal data for your own purposes. For any questions regarding your personal information, please contact us at the email address listed above. Finally, you have the right to object to your data being used. For example, this means opting out of direct marketing campaigns such as unsubscribing from email lists. To do so, simply click the “Unsubscribe” link at the bottom of any Resort Properties Internationale LLC email newsletter. However, you will still receive email responses anytime you email us directly for information or inquire for a vacation rental.


Will you share my emails and letters?

We welcome your emails and letters. We will not share any email correspondence with a third-party real estate company/broker unless it is referred to them for you to get the best and most complete information and assistance.


How do I opt out of emails?

If you no longer wish to receive emails from Resort Properties Internationale LLC , you can give us a call or unsubscribe via Constant Contact. On the website, you can enter your email address into any email sign-up field and adjust your email preferences or unsubscribe entirely. If you unsubscribe from all emails, you will no longer receive our informative property information.

Are children allowed to browse our websites?

Children’s privacy is important to Resort Properties Internationale LLC. If you are under 18, you may use Resort Properties Internationale LLC with the consent and involvement of a parent or guardian. We do not knowingly collect personal information from children without the consent of the child’s parent or guardian.

What choices do customers have regarding their information?

As stated above, you can choose not to provide information or to ask for information to be purged (with the exception of email correspondences between clients/customers and realtor(s) that pertain to transactions and have compliance indications for any given conversation.  


Where does this Privacy Policy apply?

This Privacy Policy only applies to northcaptiva.net and all other websites owned and operated by Resort Properties Internationale LLC or its agents/realtors. It does not apply to Facebook, Youtube, Pinterest, Instagram, Twitter or any other websites where Resort Properties Internationale LLC has a presence. It also does not apply to any other third-party affiliates including Google Analytics, Constant Contact, or third-party real estate company/broker. Those companies’ Privacy Policies apply, and you should visit their websites for further information on their Privacy Policies.

Changes to our Privacy Policy.

If we make updates or changes to our Privacy Policy, we will never reduce your rights without your explicit consent. Any changes will be posted on this page and if changes are significant, we will send an email notification explaining these changes as part of our next scheduled email update, and you can opt out of email correspondence if you no longer agree to the terms.

Performance pixels and tracking codes.

These are third-party codes that enable us to gather data about how visitors use the site. We use trusted third-party platforms Google Analytics and Facebook to help us understand how you use our site and ways that we can improve your experience. These pixels or tracking codes may track things such as how much time you spend on the site and the pages that you visit so we can continue to offer you the products and services that interest you the most. We also use social media buttons and/or plug-ins on this site that allow you to connect with your social networks.



Mark and Wendy Muller
Licensed Real Estate Brokers
North Captiva Realtors
Full-Time Island Residents

Resort Properties Internationale LLC
781 Rum Rd
North Captiva Island, FL
P.O. Box 610 - Bokeelia, FL 33922
Phone: 239-395-2214
Cell: 239-246-0804
Fax: 239-395-0169
Email Us

Our Agents at Resort Properties Internationale LLC ONLY offer Real Estate Purchase and Sales Services within the State of Florida. We specialize in Florida Residential Single Family, Residential Condominium, and Commercial Property Sales and Purchase. No timeshare services are offered by Our Company or any of Our Agents.

©Copyright 2005-2017 Resort Properties Internationale LLC Upper Captiva Island Real Estate